Frequently Asked Questions

We invoice you at the beginning of the month and collection date is the 20th of every month. You must ensure that you have sufficient funds in your bank preferred account.

If you have issues with monthly payment, we are open to making your payment on a weekly/fortnightly basis to avoid overdue bills.

We do not have a cancellation fee and there is no Yearly Term Plan except for our Mobile Service that is 12 months.